Immority · Frequently asked questions

MOVEON FAQ: 24 questions, answered

Straight answers about MOVEON in Singapore, including the uncomfortable ones. Prices start from S$115, delivery is free island-wide in 1–3 working days, and orders carry a 90-day money-back guarantee.

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I have tried joint supplements before. Why would this be different?

It may not be. Many joint supplements rely on one or two ingredients at modest amounts, usually as tablets. MOVEON combines three patented ingredients, Ovomet®, UC-II® and BonePep™, in a liquid, with amounts listed on the label. It deserves a fair trial, which is why the guarantee runs 90 days, but we cannot promise it will work for you.

Is it only for knees?

No. It is a drink, so it is not aimed at one joint. People take it for knees, hips, shoulders, hands and the lower back. It is a nutritional supplement and does not treat any specific joint condition.

How soon will I notice anything?

Some customers tell us they feel a little lighter in the first week; others take longer, and some notice nothing. The brand describes support building over roughly 4 to 12 weeks, and the published UC-II® study ran 90 to 180 days. That is why the full pack covers 96 days.

I have never heard of this brand.

That is fair. MOVEON is made by Wellous, and we are an authorised Singapore reseller. Ovomet®, UC-II® and BonePep™ are branded ingredients with their own published research, and we will point you to the sources if you ask. Everything on this page about testing comes with a certificate you can look at.

How is UC-II® different from glucosamine?

They are different kinds of ingredient. Glucosamine is a building block found in cartilage. UC-II® is an undenatured type II collagen taken in a small daily amount, and its research looks at a different mechanism, known as oral tolerance. MOVEON contains both: UC-II®, plus naturally occurring glucosamine and chondroitin within Ovomet®.

Why a liquid and not a tablet?

A liquid sachet holds more than a capsule can comfortably carry, so the whole formula fits into one serving. It is also easy to keep up, since there is nothing to swallow and it tastes pleasant. Tablets are fine; this is simply a different format.

Does it replace injections, medicine or surgery?

No. MOVEON is a food supplement and does not replace anything your doctor recommends. If you are already on treatment, carry on with it and tell your doctor that you are taking MOVEON.

I take prescription medicine, or I am pregnant or breastfeeding. Can I take it?

Please check with your doctor or pharmacist first. This page is general information, not medical advice.

I have an egg allergy.

Please do not take MOVEON. Two of its three patented ingredients come from egg: Ovomet® from eggshell membrane and BonePep™ from egg yolk.

Is it vegetarian or vegan?

It is not vegan. It suits an ovo-vegetarian diet. Please check the label if you follow a stricter diet.

What if I miss a day?

Take the next sachet as usual and do not double up. A steady routine matters more than any single day.

What does it taste like?

Kiwi and green apple. Light and fruity, more like a drink than a medicine, and best served chilled.

How many boxes should I start with?

One box lasts 16 days, which is enough to try the taste and the routine but short of the 4 to 12 weeks the brand describes. Three boxes (48 days) is a sensible first trial, and six boxes (96 days) covers a full cycle at the lowest price per box. Every option carries the 90-day guarantee.

Can I take it with my glucosamine or other supplements?

Usually yes, but check with your doctor or pharmacist if you take medicine. MOVEON already contains naturally occurring glucosamine and chondroitin within Ovomet®, so you may not need a separate one.

When is the best time to take it?

Whenever you will remember it. Many people have it after the evening meal. Chill it first if you like; no water is needed.

Is it Halal?

Yes. MOVEON carries JAKIM Halal certification, and a Halvec Laboratories certificate confirms there are no porcine ingredients. Both are on this page.

Is it suitable for older parents?

Many customers buy it for their parents because it is a liquid and nothing needs swallowing. If your parent takes medicine or has a diagnosed condition, ask their doctor first.

I am in my 30s or 40s and active. Is it for me?

It is for adults of any age. Runners, cyclists, climbers and badminton players take it to support the joints they train on. It is a daily nutrition routine, not a treatment.

How do I check my box is genuine?

Scan the QR code on the box with your phone, or use our Verify My Product page. It takes under a minute. Only orders from this official store carry the 90-day guarantee.

What is the difference between MOVEON and LIVEON?

MOVEON is the joint formula. LIVEON is a botanical drink focused on antioxidants and daily vitality. They do different jobs, so many people take both, and there is a bundle for that.

How fast is delivery, and how can I pay?

Order by 3pm for same-day dispatch. Delivery is free across Singapore and usually takes 2 to 3 working days. We accept cards, PayNow, Atome (three interest-free instalments), Apple Pay and Google Pay.

What if it does not work for me?

Message us before day 90 and we will refund your order, including delivery and boxes you have already finished. You do not need to return anything or explain. The refund goes back to the card or PayNow account you paid with.

Why does it cost more than glucosamine?

Because it is a different product. UC-II®, Ovomet® and BonePep™ are patented branded ingredients that cost a manufacturer considerably more than bulk glucosamine, and a single sachet replaces several separate products if you were buying them. Whether that is worth it is for you to judge, and the 90-day guarantee lets you test it.

What happens if I stop?

Nothing dramatic. You simply stop taking the supplement. The research protocols behind the ingredients ran 90 to 180 days, which is why we suggest finishing a full pack before you decide.

Longer answers

Quick facts: MOVEON
Supply16 sachets × 25ml per box · once daily, so a box is 16 days
How to take itOne sachet a day. Shake, tear, sip — no water needed, nothing to swallow. Take it at whatever time you will actually remember, because consistency is what makes the difference: the fast-absorbing actives are felt in the first week, but the structural support builds over 4–12 weeks of daily use. Judge it on function rather than on any single morning — stairs taken down as well as up, the first steps out of a chair, the side you had given up sleeping on.
Guarantee90 days money-back

These statements have not been evaluated by the Health Sciences Authority. This product is a dietary supplement and is not intended to diagnose, treat, cure or prevent any disease. Individual results vary. Consult your doctor before use, especially if pregnant, nursing or on medication. Read the full product disclaimer.

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