Frequently asked questions

Every batch is tested by an ISO-accredited third-party laboratory for heavy metals, microbial load and active content before release. Manufacturing runs under GMP and HACCP certification, and each formula is reviewed by our Medical & Research Board of Advisory before it goes into production. Certificates of analysis are available on request by batch number.

It depends on the tissue. Digestive comfort and energy typically shift within one to two weeks. Nails change around week five. Skin elasticity and hair density follow biological cycles and need eight to twelve weeks before a fair judgement. We recommend a minimum 30-day run of any formula.

Start with your single most pressing concern rather than buying three formulas at once. If you are unsure, contact us with your goal, your current routine and any medication you take, and we will recommend one product — or tell you that you do not need one.

We ship within Singapore only, free on every order. Order by 3pm and your parcel leaves the same working day, usually arriving in 1–3 days by tracked express courier.

Several actives — berberine, vitamin K2 and high-dose fibre in particular — can interact with prescription medication including anticoagulants and glucose-lowering drugs. Speak to your doctor or pharmacist before starting, and bring the full ingredient panel with you. It is printed on every box for exactly this reason.

30 days on most formulas; 90 days on FEMOIRE Day & Night, MOVEON and the MOVEON + LIVEON Bundle. If you do not feel a genuine difference, message us within that window for a full refund of what you paid. Orders placed on this official store only.